Before you can redeem coupons in Springboard, you will first need to create your coupons. The article Creating Coupons will tell you everything you need to know about how to create a manage coupons.
Note: in order for users to redeem coupons in the POS, they need to have the "View and redeem coupons" permission turned on in their respective roles.
In the POS, a coupon code can be manually typed or scanned into the "Scan item or coupon here..." field, as shown below:
If you manually type the coupon code in to the field, you'll need to press the Enter key. If you scan the coupon with a barcode scanner, it will automatically apply the coupon to the POS ticket.
Here is what a POS ticket looks like when a coupon is scanned:
Note: Only one coupon can be added to a POS ticket at a time. If after applying a coupon you scan another coupon code to a ticket, it will replace the other coupon code that was previously applied to the ticket.
If you have any questions about how to redeem coupons in the POS, just let us know.