FAQ

Allen Williams avatar Joe Clover avatar Derek Stotz avatar +2
26 articles in this collection
Written by Allen Williams, Joe Clover, Derek Stotz and 2 others

Getting Started Guide and Checklist

This guide includes a checklist to help you get your Springboard Retail account set up most efficiently.
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Written by Allen Williams
Updated this week

How do you handle privacy?

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Written by Allen Williams
Updated over a week ago

Which web browsers does Springboard Retail support?

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Written by Allen Williams
Updated over a week ago

How to know if you're running Windows 32-bit or 64-bit

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Written by Allen Williams
Updated over a week ago

Can I track the check number, license number and date of birth for check payments?

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Written by Allen Williams
Updated over a week ago

Does Springboard have an end of day (z-out or x-out) report? Is this the Daily Summary?

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Written by Allen Williams
Updated over a week ago

Where is my data and how can I get access to it?

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Written by Allen Williams
Updated over a week ago

How to prevent long receipts from being cut off on Windows

Extend Star model printers receipt cut length
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Written by Joe Clover
Updated over a week ago

The Financial page says that account configuration is missing, but it looks like everything is mapped correctly. What's wrong?

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Written by Allen Williams
Updated over a week ago

Should I use a LAN printer or USB printer?

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Written by Derek Stotz
Updated over a week ago

What happens if I lose internet access?

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Written by Allen Williams
Updated over a week ago

What should I consider when choosing an Internet Service Provider (ISP)?

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Written by Jay Stotz
Updated over a week ago

Can I apply a disabled item to a transaction?

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Written by Anna Keery
Updated over a week ago

How do I update my current on hand quantities when transitioning to Springboard Retail?

This article will help you when adding new inventory levels into SR using the counts feature
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Written by Anna Keery
Updated over a week ago

Does springboard offer a time clock feature?

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Written by Anna Keery
Updated over a week ago

If I have multiple stores with different names using the same Springboard account, can they have different logos on the receipts?

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Written by Anna Keery
Updated over a week ago

Did my return payment go through, if the ticket is incomplete?

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Written by Anna Keery
Updated over a week ago

I can't find a ticket that corresponds to a credit card payment

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Written by Anna Keery
Updated over a week ago

Recommended store layout for iPad-compatible receipt printers

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Written by Derek Stotz
Updated over a week ago

How do I clear out bin locations?

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Written by Anna Keery
Updated over a week ago

Receipt Addresses / Multiple Addresses / Duplicate Addresses

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Written by Allen Williams
Updated over a week ago

I just purchased a Basic Data Migration, what do I do next?

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Written by Derek Stotz
Updated over a week ago

I just purchased an Advanced Data Migration, what do I do next?

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Written by Derek Stotz
Updated over a week ago

How can I set up an employee discount?

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Written by Allen Williams
Updated over a week ago

Do I have the ability to input the dollar value at the time of purchase?

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Written by Anna Keery
Updated over a week ago

How do I access a report from the API

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Written by Derek Stotz
Updated over a week ago